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Where are your warehouses located?
Our warehouses are in the United States.
How long does shipping take?
Here are our estimated shipping delivery times:
USA: 5-8 business days
Your order will be sent out on average within 3 days of ordering.
How do returns work?
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week's time!
If you're unhappy with the size you've received, first check that the size of the case you ordered is the same as your phone size. Still, if you believe you received a different size from the one you ordered, please let us know within a week and we'd be happy to solve the problem.
If you'd like a different size, get in touch with us at firstname.lastname@example.org and we'll let you know what your next steps are.
What if my order never arrived?
While it has never happened before, but If your order didn't end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with us at email@example.com making sure you quote your order number. We'll see what can be done.